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Privacy Policy

Last updated: March 2026

1. Who We Are

High-Tech Dental Prosthetics is a Sydney-based dental prosthetics company operating at 281/287 Sussex St, Sydney, NSW, Australia (ABN: 90 738 056 256). We manufacture and supply custom dental prosthetics and provide direct-to-patient consultation and fitting services across the Sydney region.
If you have any questions about this policy, you can contact us at:
📧 fede@high-techdentalprosthetics.com.au
📞 0478 100 844

2. What Information We Collect

We collect only the information necessary to respond to your enquiry or provide our services. This includes:


Information you give us directly:

  • Your name

  • Your phone number and/or email address

  • Your suburb or location (to assess in-home service availability)

  • The service you are enquiring about

  • Any details you choose to share in a contact form or message

 

Information collected automatically when you visit our website:

  • Cookies and analytics data (such as which pages you visited and how long you spent on them)

  • Your general location (city/region level only)

  • Browser type and device information

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We do not collect sensitive health or medical information through our website forms.

3. How We Use Your Information

We use your information solely to:

  • Respond to your enquiry or booking request

  • Schedule and confirm consultations or in-home visits

  • Provide you with information about our services

  • Improve our website experience using anonymous analytics data​

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We will never use your information to send unsolicited marketing without your consent.

4. Cookies and Analytics

Our website uses cookies to understand how visitors use our site. This helps us improve the experience for future visitors. The data collected through cookies is anonymous and cannot be used to identify you personally.


You can disable cookies at any time through your browser settings. Please note that disabling cookies may affect how some parts of our website function.

5. Who We Share Your Information With

We do not sell, trade, or share your personal information with any third parties for marketing or commercial purposes.


Your information may only be disclosed where we are required to do so by law or a government authority.

6. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information submitted through our website forms is stored securely and accessible only to authorised staff.


We retain your information only for as long as necessary to provide our services or as required by law.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or out-of-date information

  • Request that we delete your information (where legally permissible)

 

To make any of these requests, please contact us directly at

fede@high-techdentalprosthetics.com.au. We will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.

9. Complaints

If you believe we have mishandled your personal information, please contact us first and we will do our best to resolve the matter. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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